Shipping Policy

Last updated: October 25, 2025

Welcome to L’ABC Des Locs! We’re committed to getting your favorite locs care products to you quickly and safely. Please review the details below for our delivery and pickup options.

DELIVERY TIME & COST

We currently ship to Canada, the U.S., and Europe.
Our standard processing time is 2–3 business days before your order is shipped.

Shipping fees and delivery times vary based on destination and weight of the order. Detailed rates will appear at checkout.

ORDER PICKUP (MONTREAL CUSTOMERS)

Customers located in Montreal can choose the local pickup option at checkout.
Once your order is ready, you will receive an email notification with pickup instructions.

• Orders must be picked up within 10 days of the notification date.

• Orders not collected within this period may be canceled or restocked.

TRACK YOUR ORDER

Once your order has shipped, you will receive a tracking number via email.
You can use this number to monitor your delivery’s progress until it arrives at your door.

RETURNS & EXCHANGES

Need to make an exchange? No problem!
Please review our Return & Exchange Policy for full details on eligible items, timeframes, and instructions.

CONTACT US

If you have any questions about shipping or pickup, our team is happy to assist.
📧 shop@labcdeslocs.com